Damage from warehouse shipping. the neck broke at the headstock. The nut is missing. Because of damage and lowered price structure, it will not come with a factory warranty No case or gig bag is included. ONLINE SPECS….FEATURES Body Body type:ParlorCutaway:Non-cutawayTop wood:SprceBack & sides: Bracing pattern:Cross-lap XBody finish:SatinOrientation:Right handedNeck Neck shape:Thin CNut width:1.625 in. (41.3 mm)Fingerboard:RswdNeck wood:NatoNeck finish:SatinElectronics Pickup/preamp: YesBrand: Fishman SonitnoeConfiguration: RPS-7-TS-FE3Other Headstock overlay:BlackTuning machines:Ivory buttonBridge: RswdSaddle & nut:BoneNumber of strings:6-stringCase: Sold separately ABOUT Sounds Cheap Music is a family owned & operated guitar shop located in the Kansas City Metro suburbs. SCM specializes in guitars, amps, effects & accessories. Come visit us in store or online! If that’s not enough, just call us! We are available 9 AM to 5 PM, Monday through Friday, Central Time so you can talk to an actual human being! We’re available 9am-5pm Central Time and would be happy to help you however we can. Thank you for checking out our shop. We’ll talk to you soon! SHIPPING Sounds Cheap Music ships worldwide via UPS, FedEX, and USPS with tracking information available. With our centralized Missouri location and same business day shipments, most orders are received within 5 days of purchase! Alaska, Hawaii, and international shipments may incur additional charges. RETURNS If for any reason you are not completely satisfied with your Sounds Cheap Music purchase, you may exchange or return the accepted item(s) within 30 days of purchase. The following items are non refundable: •Instrument Strings•Cleaning and Instrument care product(s)•Instrument upgrade or installment parts such as: pickups, tuners, and pre-wired kits•Gift Cards. In rare cases, if an item shows additional wear or product packaging is missing or destroyed the refund may be subject to a minimum 10% restocking fee or possible disqualification for return. If you do not agree to these terms and conditions, please feel free to contact our store immediately by email or phone. We strive to offer our customers with 100% satisfaction.*Buyer assumes responsibility for all return shipping costs unless return is a result of incorrect shipment or shipping damage. REFUNDS Refunds are processed as quickly as possible at Sounds Cheap Music. If you do choose to return an item, We ask that you please keep transit, inspection and processing time in mind while you await your refund. We promise, we won’t forget about you. If you have any questions regarding our return process, please contact a member of our sales team. INTERNATIONAL Sounds Cheap Music is proud to provide our customers with gear worldwide via USPS Priority & First Class Services. Most shipments enter customs within 7-10 days of shipment. Any and all shipping rates provided during checkout do not include VAT, import taxes, brokerage fees, and any other applicable charges which may vary around the world. Any and all fees accrued are the responsibility of the receiving party.*Some products are not available to be shipped internationally due to manufacturer regulations. These brands include, but are not limited to, Vox, Korg, Voodoo Lab, MXR, Dunlop, Way Huge, Music Man, & Tech 21. If you have questions regarding these regulations, please contact one of our sales representatives.